Privacy Policy

1. Introduction

Welcome to PICABOT (operated by POSTERMAN). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our services, and tell you about your privacy rights and how the law protects you.

2. Information We Collect

2.1 Personal Information

We may collect, use, store and transfer different kinds of personal data about you:

• Identity Data: Name, business name
• Contact Data: Email address, telephone numbers, billing address, event location
• Financial Data: Payment card details, bank account information
• Transaction Data: Details about payments and services purchased from us
• Technical Data: IP address, browser type, device information
• Usage Data: Information about how you use our website and services
• Marketing Data: Your preferences in receiving marketing from us

2.2 How We Collect Your Data

We collect data through:

• Direct interactions when you fill inquiry forms, make bookings, or contact us
• Automated technologies such as cookies when you interact with our website
• Third parties such as payment processors (Razorpay)

3. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To provide and manage our photo booth rental services
• To process your bookings and payments
• To communicate with you about your events and bookings
• To send you marketing communications (with your consent)
• To improve our website and services
• To comply with legal obligations

4. Payment Information

Payment transactions are processed through Razorpay, our payment gateway provider. We do not store complete credit card information on our servers. Razorpay adheres to PCI-DSS standards to ensure your payment information is handled securely.

For more information, please review Razorpay's Privacy Policy at https://razorpay.com/privacy/

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered or disclosed. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. For tax and accounting purposes, we may retain your data for up to 7 years as required under Indian law.

7. Your Legal Rights

Under data protection laws, you have rights including:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request restriction of processing your data
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing of your personal data

To exercise any of these rights, please contact us at info@picabot.in

8. Cookies

Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience and allows us to improve our website. By continuing to browse the site, you are agreeing to our use of cookies.

9. Third-Party Links

Our website may include links to third-party websites, plug-ins and applications (such as WhatsApp, Instagram). Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

10. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

11. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

• Business Name: POSTERMAN
• Email: info@picabot.in
• Phone: +91 8686690296
• Address: Hyderabad, Telangana, India
• GSTIN: 36ABXPZ7771K1Z9

13. Governing Law

This privacy policy is governed by and construed in accordance with the laws of India. You agree to submit to the exclusive jurisdiction of the courts located in Hyderabad, Telangana for the resolution of any disputes.